This Refund Policy explains how OneLinkPDF reviews refund requests for subscriptions purchased through the website. It should be read with our Terms of Service and Privacy Policy.
1. Refund Eligibility
We will consider refunds for the first billing cycle of a paid subscription if you submit a written request within 14 days from the initial purchase or activation date and provide a valid reason why the Service did not meet your needs.
2. Non-refundable Fees
- One-time setup, activation, or onboarding fees, if applicable.
- Add-ons, usage overages, and metered charges already incurred.
- Renewed billing periods after the renewal date has passed.
- Taxes, foreign exchange charges, or bank charges collected by third parties.
3. Plan Changes and Cancellations
Downgrades or cancellations take effect at the end of the current billing period. We do not provide prorated refunds for partial months after the 14-day window unless required by law.
4. How to Request a Refund
Email support@onelinkpdf.com or use the contact page within 14 days of purchase. Include your account email, order ID or invoice number, purchase date, and a brief reason for the request.
5. Review and Timeline
We review requests case by case. Approved refunds are issued to the original payment method or another mutually agreed method, usually within 14 business days after approval. Your bank or payment provider may take additional time.
6. Chargebacks and Abuse
Please contact us before initiating a chargeback so we can help resolve billing issues. We may suspend or terminate accounts involved in suspected fraud or refund abuse.
7. Contact
Refund questions can be sent to support@onelinkpdf.com. Address: A-152 Sector 53 Noida, Uttar Pradesh 201307.
Submitting a refund request does not guarantee a refund. OneLinkPDF evaluates requests in good faith under this Policy and applicable law.