Privacy Policy

Effective Date: September 1, 2025

Welcome to OneLinkPDF (“OneLinkPDF”, “we”, “us”, “our”). OneLinkPDF is owned and operated by OneLinkPDF.COM (“Company”). We value your privacy. This Privacy Policy explains what information we collect, how we use it, and when we share it while operating our website https://www.onelinkpdf.com, applications, and services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy and our Terms of Service. We may update this Policy periodically; continued use constitutes acceptance of changes.

This Policy is developed with reference to applicable laws, including the GDPR (EU), the California Online Privacy Protection Act (CalOPPA – U.S.), and the personal data protection laws of India.

1) General Information & Controller

Personal data collected through https://www.onelinkpdf.com is controlled by:

2) Information We Collect

We collect information to operate, secure, and improve the Services and to provide you with features like secure PDF sharing and analytics.

  • Information you provide: name, email, phone (optional), organization, billing details, addresses (for invoicing), and content you upload (PDFs/metadata, logos, watermarks, comments/labels).
  • Account & support: preferences, plan selections, tickets, and communications.
  • Usage & device data: IP address, timestamps, browser/OS, device identifiers, referral URLs, pages/events, error logs, and viewer telemetry (e.g., link opens, approximate location, user agent, view duration) to power analytics and security.
  • Payment data: handled by our payment processors (see §6); we do not store full card details on our servers.
  • Cookies & similar tech: to keep you signed in, remember preferences, measure performance, prevent fraud, and personalize experiences (see §8).

We do not sell your personal information.

3) OneLinkPDF’s Role

For your account data, we act as a data controller. For end-viewer events generated when you share links with third parties (e.g., when someone opens your secure PDF link), we typically act as a data processor on your behalf. You (the account owner) determine what content you upload, who can access it, and how long links remain available.

4) How We Use Information
  • Provide and operate the Services (upload, secure-share, watermark, analytics, viewer access control, link expiry, domain/IP lock).
  • Authenticate users, maintain accounts, and deliver subscriptions (including setup fees and renewals).
  • Process payments and send transactional communications (receipts, notices, policy updates, security alerts).
  • Monitor, prevent, and detect fraud, abuse, and security incidents.
  • Improve performance, features, and UI; debug and perform analytics.
  • Provide customer support and respond to inquiries.
  • Where permitted, send product updates and marketing (you can opt-out anytime).
  • Comply with legal obligations and enforce our Terms.
5) Legal Bases (GDPR)

Where GDPR applies, we rely on: performance of a contract; legitimate interests (e.g., service security, analytics to improve features); consent (where required, e.g., certain cookies/marketing); and legal obligations.

6) Payments

Payments are processed by third-party providers (e.g., Stripe, PayPal, and Razorpay). These processors handle your payment data per their policies:

We receive limited information (e.g., last4, brand, status, billing name/email) necessary for invoicing and support.

7) Analytics & Telemetry

We may use analytics services (e.g., Google Analytics) to understand usage and improve the Services. These tools may set cookies and collect IP addresses, device identifiers, and event data. Learn more at Google Privacy Policy. You can use browser-level controls or available opt-outs where applicable.

8) Cookies & Similar Technologies

We use necessary cookies (authentication, security), functional cookies (preferences), and performance/analytics cookies. You can manage cookies via your browser settings; disabling some may impact functionality.

9) How We Share Information
  • Service providers: hosting, storage, analytics, customer support, email/SMS, payments, fraud prevention, logging/monitoring. They access data only to perform services for us under confidentiality and data protection terms.
  • Legal & safety: to comply with law, enforce Terms, or protect rights, safety, and security.
  • Business transfers: in a merger, acquisition, or asset sale, data may be transferred with notice where required.
  • With your direction: e.g., when you share links or integrate third-party tools.
10) International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses).

11) Data Retention

We retain personal data for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Viewer telemetry and logs are retained per technical and security needs. You can delete files/links in your dashboard; backups may persist for a limited period.

12) Security

We implement technical and organizational measures (e.g., TLS in transit, role-based access, monitoring). No method is 100% secure; we cannot guarantee absolute security. If you believe your account has been compromised, contact support@onelinkpdf.com immediately.

13) Your Rights

EU/UK GDPR and comparable laws may provide rights to access, rectify, erase, restrict, port, or object to processing, and to withdraw consent. To exercise rights, contact support@onelinkpdf.com. You also have the right to lodge a complaint with your supervisory authority.

CalOPPA: You may request details about categories of personal information collected, shared, and the purposes; request deletion where applicable; and we will not discriminate for exercising privacy rights.

14) Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us to delete it and close the account.

15) Your Choices
  • Marketing: Opt out via unsubscribe links or by contacting us.
  • Cookies: Control via browser settings; see §8.
  • Access/Deletion: Email support@onelinkpdf.com.
16) Third-Party Sites & Services

Our Services may link to third-party websites and services. Their privacy practices are governed by their policies; we are not responsible for third-party content or practices.

17) Enforcement & Queries

We regularly review compliance with this Policy. For questions or complaints, contact us. We’ll work to resolve issues and, where required, cooperate with authorities.

18) Contact Us

If you have questions about this Privacy Policy or data practices, contact:

Legal note: This Privacy Policy is a general template tailored for a secure document-sharing SaaS and does not constitute legal advice. Please have counsel review for your specific processing activities, cross-border transfers, and local compliance.